Learning & Development Specialist/Team Lead

Verus Mortgage Capital seeks a Learning & Development Specialist/Team Lead to join the firm’s mortgage operations team. This is an exciting opportunity to join an industry leader in a growing market.  We offer a fast-paced and fun environment where your input and experience are valued.

Company

Verus Mortgage Capital is an independent national mortgage investor. Verus offers its Sellers responsible non-prime and Jumbo prime lending products that fill the credit void in today’s market. Verus consistently evaluates today’s market and credible borrower financing needs to offer our partners innovative solutions. Verus Mortgage Capital is an affiliate of Invictus Capital Partners (www.invictuscp.com).

For more information about Verus Mortgage Capital, please visit our website (www.verusmc.com).

Role

We are looking for an experienced trainer and designer with a willingness to help us build a comprehensive training curriculum specific to Non-QM lending. In this role you will directly impact our valued partners and exceptional employees by providing outstanding training design and support to both new and existing employees.

Accountabilities

  • Work with the Operations, Project Implementation, and IT teams to identify training and support needs for the business, systems, and new employee orientation.
  • Responsible for data analysis as well as mortgage process design and training in an active environment
  • Familiarity and use of a Learning Management System for report development, training tracking and compliance monitoring
  • Partner with business SMEs (Subject Matter Experts) and the Project team to prepare instructional documentation and update job aids and reference materials
  • Effectively conduct training sessions via one-on-one training, group trainings, and webinars
  • Effectively navigate remote onboarding training and general position training courses
  • Modify class designs, materials, and delivery method based on changing objectives and modalities
  • Provide post-training support as needed
  • Support the goals of the teams by ensuring learners are prepared with the tools they need to do their jobs effectively
  • Ability to recommend, design and implement employee career growth working with both the business and HR
  • Be an agent of change through the promotion of positive approaches to learning and facilitation

Education and Experience

  • High School Diploma or equivalent. College degree a plus in relevant field.
  • 3 plus years of experience in training, writing, communication, presentation, and time management background
  • 3-5 years of mortgage services industry experience

Required Skills/ Abilities

  • Excellent gathering and data analysis skills
  • Excellent writing and training material design skills
  • Strong analytical and problem-solving skills
  • Good training techniques and presentation skills (remote and in person)
  • Excellent client-facing communication and interpersonal skills
  • Ability to articulate performance outcomes objectively
  • Strong Microsoft office suite skills
  • Working knowledge of correspondent and TPO channels training is a plus

Successful applicants will exemplify strong ethics, integrity, respect for others, accountability for decisions and actions, and good citizenship.

All job duties and responsibilities must be performed within the guidelines of the Verus Residential Mortgage Employee Handbook and established company policies and procedures. It is the responsibility of each employee to maintain confidentiality of the company, its clients and to follow applicable laws and regulations in the performance of duties.

Verus Mortgage Capital is an equal opportunity employer. All qualified applicants are welcomed to apply and will receive consideration for employment without unlawful discrimination because of a person’s race, religious creed, color, national origin, citizenship status, ancestry, marital status, sex, age or sexual orientation, or because of a person’s disability or medical condition.

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